MarginPoint solutions are considered SaaS (software as a service) products. They are hosted on the Microsoft Azure Cloud Infrastructure and backed by Microsoft SLAs with a guaranteed 99.95% uptime. With the Microsoft Azure service, all MarginPoint data is secure, and encrypted with advanced security and compliance standards. Customer data is protected and backed up with a business continuity plan.
MarginPoint solutions are built with a multi-tier scalable architecture design. They reside on multi-tenant cloud platforms; with all customer data protected in the company hierarchy rule for logical separations of each company. For control access use of the software, authentication and authorization rules are put in place for each company’s resource and are implemented based on the specific user’s role.
MarginPoint has an API platform that provides REST-based web services with an XML or JSON format that allows 3rd party systems and applications to communicate with our Field Service and Inventory Management products. With MarginPoint APIs, customers can integrate their various business systems and workflows across work order processing, field technician management, inventory control, automated material replenishment, customer invoicing, payment processing and financial reporting to streamline all business processes end-to-end.