Blogs
3 Ways Service Agreements Can Increase Your ROI
As a service provider, you know that service agreements or maintenance contracts can keep your business steady during the slow seasons. The HVAC market is estimated to grow at a CAGR of 6.1% over the forecast period (2021-2026). An increase in HVAC equipment sales equals an increase in service demands. In this post, we'll look at a few ways...
April 15, 2021
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3 Ways Your Company Can Benefit from Automated Inventory Replenishment
You have been running a successful business for many years. You have added trucks and technicians to get more jobs completed each day. Amid the global pandemic, you have been able to continue to grow your “essential” business. The question is, are you doing what you can to leverage your inventory management to make smarter,...
February 24, 2021
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Guidelines for Handling Customer Reviews
Customers are the very reason a business exists. What a customer thinks about a service or product and how they review it is precious. 87% of consumers read online reviews for local businesses in 2020 - up from 81% in 2019 (Brightlocal) You can't please everyone all the time, and bad reviews are going to...
January 27, 2021
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Tips to Improve Your Inventory Management in 2021
This year has brought more than its fair share of unique challenges. We are all looking forward to a fresh start in the new year. Evaluating your business helps to ensure you are on track to succeed. One of the most vital parts of your business is inventory. Let’s take a look at some steps...
December 16, 2020
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Payment processing from any jobsite, from anywhere.
The global digital payment market size is expected to increase from USD 79.3 billion in 2020 to USD 154.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 14.2%. According to MarketsandMarkets. Customers are looking to use more devices and less cash for payments. Having the capability to provide this service will not only...
December 3, 2020
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Simplify Your Schedule While Maximizing Your Ability to Meet Your Customers’ Needs: Right Tech, Right Time, Right Materials!
Time management and scheduling is a life skill that always has room for improvement. In the service trade industry, your company's ability to optimize technicians' schedules to allow for the most efficient workday requires planning and the ability to adapt to day to day challenges in real-time. Having the right technology or field service management...
November 4, 2020
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Improve Overall Customer Experience With Field Service Management
Business owners in the contractor service industry are faced with a unique challenge when it comes to providing an exceptional customer experience. They must focus not only on the customer service representative in the office but also on the field technician. Both office staff and field techs must be coordinated and on the same page...
October 6, 2020
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It May Not Seem Like It, But the Time is Now to Implement Software that Helps Your Business
Does your company have a good strategy for times of economic downturn? Companies can either take the offensive or defensive approach when looking to mitigate potential losses. It’s the companies that choose to take the offensive posture and seize opportunity that grow through times of recession. These businesses want to expand rather than contract their...
August 28, 2020
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MarginPoint Provides Security You Can Count On
Cybersecurity is something you shouldn’t take lightly, and your cloud-based software provider shouldn’t either. Cybercrime is a real threat, and statistics show it is only going to increase. We, at MarginPoint, recognize this threat and have taken rigorous steps to ensure our cloud-based software solution is a secure choice for all your field service management...
July 16, 2020
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Field Service Management Software: More to the Return-On-Investment (ROI) than Just Money
Technology has allowed us to overcome many obstacles in today’s world – especially field service management software for the service industry. Companies with the right technology can manage customers, inventory, payments, and many more aspects of their business in less time. Time is money, and the more time your technicians have the more jobs they...
June 24, 2020
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