Blogs

5 Signs Your Inventory Is Out of Control
For service contractors, having the right supplies on hand is a must. Without the right supply, your technicians waste valuable time running to the store for materials. As a result, they have less time in the day to complete jobs, which hurts your bottom line. While having adequate stock of commonly-used items is good for...
April 27, 2018
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In the News: The Power of Customer-Side Data
Some customers are notorious for hiding their dissatisfaction and being less than forthcoming about how much business they're giving your competitors. Just ask any sales rep how their accounts are going; unless they've seen a marked sales decline, they'll tell you that everything is great. This ignorance is bliss - until your unseen mistakes cause...
April 3, 2018
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Want Customer Loyalty? Bring More than Donuts to the Table
Many distribution sales reps are focused on price, and they assume that their service contractor customers are, too. They are, but not to the exclusion of other factors that are critical to getting their jobs done. The product must be compatible with the application, so they can finish the job without running to the store...
March 23, 2018
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In the News: 3 Early Warning Signs of Customer Dissatisfaction
Your sales reps are already listening to your contractor customers, but are you listening to what your customer data is telling you? If you rely only on the gut reads of your sales reps, you'll miss the signs that point to customer dissatisfaction, such as: Changes in purchasing patterns. If your customer has historically purchased...
March 15, 2018
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Capterra Places MarginPoint on Top 20 Most Popular Inventory Management Software List
We are excited to announce that MarginPoint Mobile Inventory has been named a Top 20 Most Popular Inventory Management Software product by Capterra, a site that reviews and researches inventory management software. The Capterra award is based on the total number of customers, the total number of users and a product’s social presence. Our 75,000-user...
February 21, 2018
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Can Service Contractors Minimize Cycle Counting?

Do you spend hours and hours cycle counting your inventory?  If so, how often?  As a former operations manager, I have been asked these questions frequently, and truthfully when I answer them, it is often with furled brow.  “We cycle count once a quarter!”  Of course you do… So far this year I have visited…

November 5, 2017
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Revenue is booming! Great!  How’s the profit?
Many industry experts are reporting 15%+ growth in 2017 over 2016 for the HVAC community and this trend is forecasted to continue through 2020 with an expected year over year growth of 5%+ in the closing years of the decade.  It’s great time to be in the HVAC business and I am sure that you...
October 3, 2017
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Rolland Reash Plumbing
The MarginPoint Professional Services Team were in Florida earlier this month to implement MarginPoint at Rolland Reash Plumbing in Jacksonville Florida. They were founded in 2000, have 50+ Employees, and a fleet of 17 trucks. Pre-Implementation Call On the call Rolland Reash reviewed how they managed inventory presently and shared their vision of how they wanted...
June 8, 2017
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Harp Home Services
Harp Home Services, located in Windsor Connecticut,  was founded in 1990. Harp has one main warehouse and 14 trucks for servicing customers. Previously Harp technicians would issues items to a job by manually sending a notification to the warehouse manger. At the end of the day the warehouse manager would create an order to restock...
May 15, 2017
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Bridger Coal
Pre-Implementation Bridger Coal is in Rock Springs Wyoming and was founded in 1974. Bridger Coal has a consignment warehouse and Winlectric has three aisles in the warehouse. We talked to the President before we arrived onsite and he was very excited about the program. The initial data setup is for one consignment warehouse. This is...
April 24, 2017
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